Privacy Policy
This Privacy Policy explains how Neon Drop ("the App", "we", "us", or "our") collects, uses, stores, and protects information when you use our mobile application.
We are committed to handling data lawfully, fairly, and transparently, including in line with applicable Kenyan law.
1. Legal framework and scope
This Privacy Policy is interpreted in line with:
- the Constitution of Kenya, 2010 (including the right to privacy); and
- the Data Protection Act, 2019 (Kenya) and applicable subsidiary regulations.
This policy applies to information processed through the App.
2. Information we process
2.1 Information stored locally on your device
The App is designed to operate primarily as an offline-first game. We store most gameplay data locally, such as:
- player preferences (for example, language, audio, and control settings);
- game progress and statistics (for example, scores, streaks, missions, rewards, and token balances);
- integrity and security indicators used to help detect tampering and abuse.
2.2 Information processed when network features are used
Certain optional features may use internet connectivity (for example, analytics events, crash diagnostics, ad delivery, cloud save, leaderboards, or remote service integrations). Where those features are active, limited technical or usage data may be transmitted strictly for service operation, security, or product improvement.
When you sign in with Google Play Games (Android) or Game Center (iOS), we receive a platform account identifier and display name to enable cloud save and leaderboards. We do not receive your email address or password from these services.
3. Purpose and lawful basis of processing
We process information for one or more of the following purposes:
- to provide core gameplay functionality;
- to maintain progress, rewards, and personalization;
- to enable cloud save and leaderboard features;
- to improve reliability, security, and anti-abuse controls;
- to measure product performance and feature usage (where analytics is enabled);
- to comply with legal obligations.
4. Analytics, advertising, and third-party services
The App may integrate third-party services including Google Play Services, Google AdMob, Firebase (Analytics, Crashlytics, Authentication, Firestore), and platform sharing features. Where third-party processing applies, those providers process data under their own terms and privacy policies.
We do not sell personal data.
5. Data sharing and disclosure
We may disclose information only where necessary, including:
- User-initiated sharing: where you choose to share content through another app or service;
- Legal compliance: where required by law, regulation, court order, or lawful request by a competent authority;
- Protection of rights and security: to investigate abuse, fraud, or security incidents;
- Corporate transactions: in connection with a merger, acquisition, restructuring, or asset transfer, subject to lawful safeguards.
6. Data retention
- Locally stored game data remains on your device until you clear app data or uninstall the App;
- Cloud save and leaderboard data is retained while your account is active and as long as necessary for the stated purpose;
- Server-side or third-party processed data is retained only for as long as necessary for the stated purpose, legal obligations, dispute resolution, or legitimate business needs.
7. Your privacy rights
Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, withdraw consent, or lodge a complaint with the Office of the Data Protection Commissioner (Kenya).
Because much of App data is stored locally, many actions (such as deletion) can be performed directly via device settings by clearing app data or uninstalling the App.
8. Children's privacy
The App is not intentionally directed at children in violation of applicable law. We do not knowingly collect personal data from children without an appropriate lawful basis and, where required, parental or guardian authorization.
9. Security measures
We implement reasonable technical and organizational safeguards to protect data against unauthorized access, loss, misuse, and unlawful processing. However, no platform, network, or storage mechanism is completely secure.
10. Cross-border processing
Where data is processed outside Kenya (including via third-party infrastructure), we take reasonable steps to ensure lawful transfer and protection standards consistent with applicable law.
11. Updates to this Privacy Policy
We may update this policy from time to time. Updates will be posted at this URL and the "Last updated" date will be revised accordingly.
12. Contact
For privacy questions, rights requests, or complaints, contact:
Email: md@novaluminastudio.com